Job Description

Welcome to #SitelPortugal

Sitel is a people-driven global company that delivers Customer Experience solutions to some of the world’s best brands. 
Our commitment is to provide the best environment for our associates and allow them to grow and contribute to success.

We are implementing remote work for local candidates, and giving the possibility to be in our sites in the future - Stay safe, Sitel is supporting work from home!

 

Our client is one of the world's premier global providers of warranty solutions and related benefits, with more than 50 years of experience, which provides underwriting, claims administration, and marketing expertise to some of the world's leading manufacturers, distributors, and retailers of consumer goods, as well as services for financial institutions.

 

The job.

• Provide support to one renowned global provider of warranty solutions and related services
• Being a part of a specialized team in customer’s requests through written and phone communication;
• Internal growing opportunities based on performance

Profile

Our selection.

• Fluent Italian speaker (native/ proficient level - C2)
• Fluent Spanish speaker (native/ proficient level - C2)
• Intermediate level of English (B2)
• Remote work requires a high-speed Internet Service with a basic landline telephone service
  • Operating System - Windows 10
  • Web Browser - Google Chrome 23 or higher, Mozilla Firefox 3 or higher, Microsoft IE 10.0 or Higher
  • Ethernet Port available
  • Please use the speedtest to check your internet,
    • PING 100 ms maximum
    • DOWNLOAD 5.0 Mbps minimum
    • UPLOAD 3.0 Mbps minimum
• For non-EU applicants, a valid work permit is required

Benefits

We work hard and reward harder.

• Signing Bonus - 1.000€
• Competitive wages – base + language + performance bonus
• Relocation package and welcome support to Porto
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Fun and engaging company-wide initiatives, like our SitelFit wellness program

Sitel - Agente Español + Italiano para Proveedor de Garantía, Porto
Sitel - Consulente Italiano + Spagnolo per assistenza Previdenza Garanzie, Porto

 

Be a global voice - apply today!