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French+English Advisor for Warranty Provider, Porto

Foundever™

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Open space working

Job Description

Grow with us #SitelPortugal.

Sitel has great offices full of amazing people, with a trustful and happy environment.
Due to the ongoing pandemic, you might start the project remotely and in the future to work from the Sitel offices - Stay safe, Sitel is supporting work from home!

 

Sitel is a global people-driven company that delivers Customer Experiences to the world’s best brands.
Our commitment is to provide the best environment for our associates and allow them to grow and contribute to success.
 

Our client is one of the world's premier global providers of warranty solutions and related benefits, with more than 50 years of experience, which provides underwriting, claims administration, and marketing expertise to some of the world's leading manufacturers, distributors, and retailers of consumer goods, as well as services for financial institutions

Responsibilities

The job.

  • Provide support to one renowned global provider of warranty solutions and related services
  • Being a part of a specialized team in customer’s requests through written and phone communication;
  • Internal growing opportunities based on performance

 

Benefits

We work hard and reward harder.

  • Competitive wages
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives, like our SitelFit wellness program

 

Our selection.

  • Fluent French speaker (native/ proficient level - C2)
  • Fluent English speaker (native/ proficient level - C2)
  • While working remotely the requirements will be the following:
    • High-speed Internet Service with a basic landline telephone service
    • Operating System - Windows 10
    • Web Browser - Google Chrome 23 or higher, Mozilla Firefox 3 or higher, Microsoft IE 10.0 or Higher
    • Ethernet Port available
    • Please use the speedtest to check your internet,
      • PING 100 ms maximum
      • DOWNLOAD 5.0 Mbps minimum
      • UPLOAD 3.0 Mbps minimum
  • For non-EU applicants, a valid work permit is required

 

 

Be a global voice - apply today!

About Foundever™
https://jobs.foundever.com/

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

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