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French Sales Advisor for Airbnb Concierge - Sitel at Home, Portugal

Foundever™

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Open space working

Job Description

Do you want to be part of the sales team and help to build the world’s most loyal travel community?
Are you French native or fluent with strong English communication skills? 
Looking to make your career in a multicultural environment? 
So we have the perfect opportunity for you!
 
Your future project: join our French Customer Support and Sales team.
 
Airbnb is a trusted online community marketplace for unique accommodation around the world, united to create a world where anyone can belong anywhere.
 

Responsibilities

As a customer service specialist in this project, your daily responsibilities will include:

  • Qualify leads and sell services to customers using mostly calls, emails, and chat messages.
  • Be the first person in contact with potential new customers to introduce the services, with all the advantages and also to advise them.
  • Communicate friendly and efficiently with the potential new customers and provide relevant information
  • Analyze the customer situation and assess the property features
  • Organize the physical meeting between a potential new customer and the City Managers
  • Proactively and independently work to meet targets and goals

 

To succeed in the role, you will need to have:

  • Native or proficient level of French (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong interest in sales and customer care
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • 1-2 years of previous experience in sales is a must 
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to Portugal

Benefits

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

 

  • Competitive wages and stability
  • Private healthcare & dental insurance (after six months of employment)
  • Continuous learning/development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)
About Foundever™
https://jobs.foundever.com/

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

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