Job Description

We’re hiring!

 

Customer Service Associates - Norwegian Speaker

 

Welcome to #SitelPortugal

 

Sitel is a people-driven global company that delivers customer experience solutions to some of the world’s best brands. We provide multilingual customer experience management globally to our diversified client base across all stages of the customer journey.

 

Grow your career with us

We are currently looking for enthusiastic and motivated candidates to join the Sitel team. As a Customer Service Associate, you’ll be the voice of the brand and create personalized, engaging experiences for our clients’ customers.

 

About Secret Escapes

Secret Escapes is the UK’s biggest members-only website that runs best-in-market flash sales of four and five-star hotels and holidays worldwide.

Secrets Escapes only features holidays and hotels that believes are a cut above the rest and good enough to recommend. All of the Hotels and spas are hand-picked.

Come travel with us!

Responsibilities

As our associate, you will be transforming customer support queries in unique experiences.
You will work with the latest customer care technologies from our Multinational Brands, being part of something big! 

Profile

What you need to have,

• Proficient in Norwegian (C2)
• Advanced level of English
• Outstanding people skills with a passion to help others
• Experience in the tourism area (preferential)

*For non-EU applicants, a valid work permit is required

 

Are you ready to Wow Customers? Begin your Sitel journey - apply today!

 

For any question contact the Recruitment Team at careers.portugal@sitel.com

 

Benefits

What’s in it for you?

• Competitive wages 
• Performance bonus
• Relocation package
• Flexible working schedule 
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Fun and engaging company-wide initiatives, like our SitelFit wellness program