Job Description
We’re hiring!
If you are fluent in both languages Italian and Spanish this offer is for you,
Welcome to #SitelPortugal
Sitel is a people-driven global company that delivers customer experience solutions to some of the world’s best brands. We provide multilingual customer experience management globally to our diversified client base across all stages of the customer journey.
Grow your career with us,
We are currently looking for enthusiastic and motivated candidates to join the Sitel team. As a Customer Service Associate, you’ll be the voice of the brand and create personalized, engaging experiences for our client´s customers.
About our client,
Our client is one of the world's premier global providers of warranty solutions and related benefits, with more than 50 years of experience, which provides underwriting, claims administration, and marketing expertise to some of the world's leading manufacturers, distributors, and retailers of consumer goods, as well as services for financial institutions.
Responsibilities
As our associate, you will be transforming customer support queries in unique experiences.
You will work with the latest customer care technologies from our Multinational Brands, being part of something big!
Profile
What you need to have,
- Fluent in both languages Italian and Spanish
- Outstanding people skills with a passion to help others
- Background in technical support
*For non-EU applicants, a valid work permit is required
Are you ready to Wow Customers? Begin your Sitel journey - apply today!
Benefits
What’s in it for you?
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Relocation package
- Flexible working schedule
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Fun and engaging company-wide initiatives, like our SitelFit wellness program
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.